Deposit and Return – Return Procedure Turbo
1. Receipt of package
In the package you received, you will find your new turbocharger.
2. Preparation of used turbo
Before returning your used turbo, please follow the following instructions:
✓ Cleaning : The turbo must be clean, without oil or residues, in order d'avoid refusal of return.
✓ Protection : Carefully pack the turbo for avoid damage during transport.
⚠ in IMPORTANT
All associated items must be removed prior to shipment:
❌ Order Gums
❌ Order Duration d'oil
❌ Order Lubricating screws
❌ Order Banjo (arrival connection) d'oil)
❌ Order Any other additional parts
If these items are not removed, the return will be refused or additional charges will be charged.
Under no circumstances will we send back these pieces.
3. Documents required
You have received return voucher by e-mail when validating your order. This document is indispensable for make the return.
Complete return slip with all the requested information and attach it to your shipment.
Add a your invoice inside the package.
4. Shipping used turbo
Return address :
ALFI TURBO
8 Away from the Flottier,
37300 Played-Lès-Tours,
France
Used turbo must be sent to this address with the return voucher completed and invoice.
5. Confirmation of return and refund of deposit
Dupon receipt, we will verify:
Turbo condition (clean, oil free, well protected).
Absence dadditional elements (goujons, screws, banjo, durites, etc.).).
The presence of return voucher and invoice.
If everything is in conformity, we will proceed to the refund of the.
6. Dreimbursement
The deposit will be refunded within 14 days from receipt and validation of used turbo.
⚠ in ATTENTION
❌ Order Incomplete returns (no voucher or invoice) will be refused.
❌ Order Any turbo returned with non-removed attachments will either be refused or subject to additional charges.
Need dhelp? Contact our customer service before d.